Avoid transfer blocks caused by mismatched account and cardholder details.
Sending money from a card through the SendNOW money transfer app is simple. But there’s one important rule you must follow. It protects your funds and ensures your transfer goes through without issues.
The Rule
The SendNOW account holder and the cardholder must be the same person.
Your card — your account.
Why This Matters
SendNOW works only with licensed payment providers. When you pay for a transfer, the provider automatically receives your account details and creates a payer profile.
If the account and cardholder details don’t match, the transfer may be blocked — sometimes right away, sometimes after a few attempts. Repeated violations can lead to blocking your profile or even your entire account.
How to Avoid Blocks
- Use your personal account only for transfers from your own cards and bank accounts.
- Always provide your real first and last name.
Need to send money to a relative or friend? Don’t use your own account. Instead, help them create a personal SendNOW account. It takes just a few minutes and prevents any problems.
Example Scenario
A family wants to send money to a wife’s mother. If the money is sent from the mother’s card, the account must also be in her name. Otherwise, the payment provider may flag the transfer as suspicious and stop it.
Conclusion
Follow this simple rule: the cardholder must be the account holder. This way, you’ll send money with the SendNOW app quickly, safely, and without the risk of blocks.
SendNOW bleibt ein zuverlässiger internationaler Geldtransfer-Service, bei dem jede Transaktion über lizenzierte Kanäle läuft und in jeder Phase geschützt ist.
Other useful posts and guides you may find helpful:
Article about how changes in Russian law affect transfers to Russia via SendNOW: [How to Send Money to Russia in 2025?]
If you need to send money to Russia via cryptocurrency, check out this guide: [How to Send Money via Cryptocurrency in the SendNOW App: Step-by-Step Guide]